Cancellation
Your appointment time is reserved exclusively for you. To provide the highest level of care for all of my guests, I kindly ask that you honor the following scheduling policy.
Cancellations & Rescheduling
I kindly request a minimum of 24 hours' notice if you need to cancel or reschedule your appointment.
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24 hours or more notice: You may cancel or reschedule your appointment at no charge.
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Less than 24 hours' notice: A cancellation fee equal to 50% of your scheduled service will apply.
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No-Show Appointments: Guests who do not arrive for their scheduled appointment without prior notice will also be charged 50% of the scheduled service.
Membership Guests
Your membership is designed to help you prioritize regular self-care, and each appointment credit is reserved especially for you.
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Appointments canceled with less than 24 hours' notice will result in the forfeiture of that month's appointment credit.
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No-show appointments will also result in the loss of the reserved appointment credit.
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Membership credits are non-refundable and cannot be reinstated for late cancellations or missed appointments.
I truly appreciate your understanding and cooperation. This policy allows my time to be respected, accommodate other guests seeking appointments, and ensure that every visit receives the care and attention it deserves.
Thank you for choosing me to be part of your Skincare journey. I look forward to welcoming you soon.
Arrival
I recommend arriving 10–15 minutes early so you have time to use the restroom, grab some water, and complete any intake paperwork if needed. Occasionally I'm able to begin sessions a little early, though other times I'm wrapping up with the previous client and start right on schedule. Either way is perfectly fine, but giving yourself a few extra minutes can help you settle in, get comfortable, and allow your nervous system amoment to ease before we begin.